Snapchat has seen a surge in growth, users, and activity over a very short time-frame.  And if you think about it in the right context, it’s no wonder.  One of the biggest factors is the total immersion experience you have on the app.  Snapchat takes up the whole screen!  No distractions, no one else’s content; simply an experience with one individual at a time.

Why Personal Snapchat

Social media thrives on 2 very important emotions:  Attention & Emotion.  Regardless which side of the screen you are on, you’re either asking for of expecting these from your followers.  When you are on Snapchat, you are in it 100%.  Engaging with friends through visual and written content.  Being connected to people near and far and sharing in their lives gives us a feeling of being there.  Of learning and growing with someone.

The other component to this is Time.  On one side, you want to consume information on your time.  It’s how the world runs now.  In Snapchat’s case, time is a deadline.  The public stories we are creating and building come at a catch.  24 hours.  Users have to continue to come back to the platform in order to keep up with their followers on Snapchat.

This is a goldmine for Snapchat, but also for the businesses who understand the market.

Why Business Snapchat

snapchat, jasonfreshly, follow, social media

Follow @jasonfreshly on Snapchat to learn and laugh.

You need to ask two very important questions before starting your marketing strategy:  What are your business goals and who is your ideal customer.  With very few (far and few) exceptions, any and every business should be looking at Snapchat and the future role it plays in their marketing strategy.

Your customers are there.  People who are your potential customer are there.  Why aren’t you incorporating your business into their daily lives?  Translating the unique characteristics of your brand can only enhance the ‘Know, Like, Trust’ factor.  This is key in creating enormous loyalty from your customers.  Here’s just a small sampling of strategies your business can take advantage of:

  • Involve your team.  Let them showcase their perspective
  • Tell stories.  Through photos, video, drawing – make your products and services come to life
  • Engage your audience.  Respond back to their photos, question, etc.
  • Showcase client success stories

There are countless other ways you can use Snapchat to your advantage grow your customer base and increase loyalty from your customers.

Snapchat GeoFilters

These are for anyone.  Throwing a party, hosting an event, wanting to engage your community?  Creating custom geofilters are  only going to increase.  As the name suggest, you are creating a filter that is targeted to specific locations.  While Snapchat has their own, you can further enhance your and your community experience by creating your own.

Questions about creating a geofilter?  Want help making your own?  Give us a yell and we are happy to help you design, create, and implement your filter.  Great option for a mitzvah, birthday, surprises, corporate or social event, weddings, and the list goes on.

 

 

snapchat, jasonfreshly, social media

Scan this code while in Snapchat to follow me!

So, looking for something to do this weekend?  Download Snapchat and start playing.  There’s no right or wrong way.  It’s taking the action and doing it!  Need help, let me know your questions here, but better yet, interact with me on Snapchat for immersion lessons :).  Happy Snapping!

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blogging, blog, content marketing, digital marketing, social media
blogging, blog, content marketing, digital marketing, social media

Are you blogging?

If you are ready to jump into content marketing as a small business, setting up a solid foundation will give you lasting results.  When referring to content marketing, I’m talking about your website blog.  Your business is now becoming a news source for your ideal customer.

Once you start up the content marketing engine, you have to keep at it.  Taking these steps before you start will ensure you don’t run out of steam.

Content Marketing Steps

  • Set a schedule:  Find out what you (or your team) can manage.  You need to keep a consistent schedule day(s) of week and time(s).

 

 

  • Finding content:  Look at websites you use currently for reading content.  Set up Google Alerts around keywords and topics you are interested in.  Look for questions people are asking and answer them in a blog, then tell the person to check out what you wrote.

 

  • Linking rule of thumb:  In most blog post you write, there should be one internal and one external link.  Post will come up that require multiple, which is fine.

 

 

When working with clients, we talk about this as well as how to tie in your social media marketing efforts.  Let us know what we can do to help your business build a marketing strategy.

 

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content marketing, marketing strategy, social media, digital marketing
content marketing, marketing strategy, social media, digital marketing

Are you helping your customers in your marketing efforts?

While content marketing has a shiny new name, it’s been around since John Deere’s first magazine.  The big shift that business are starting to catch on to though is why they need to utilize content marketing.

What businesses haven’t been focused on is how they are formatting their marketing message.  Consumers now have so many options for viewing and engaging on content, why are they interested in yours?  How are you helping your customers beyond the point of sale to keep them talking about your business?

Your marketing message needs to be customer focused.  It’s finding those details about your customers you haven’t needed previously.  As you develop a customer base, find ways to get more details out of customers through the buyers journey.  What questions or fun facts can you learn that tie back to your products and services?

As you learn more about your customers and start sending them information they want and need, you’ll capture their attention.  As that momentum builds, customers will be more likely to spread your messaging to their friends.

Ensure less friction by knowing where your customers are already at on social media channels and go there.  Learn the platform and what the marketing message looks like.  See what customers are doing on the platform so you are providing what they already are looking for and engaging.

You’ll see an amazing return on investment when your marketing efforts focus on content and your customers.  Take steps now before your competitors do for success long term.

 


 

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Social media, B2B sales, Customer experience, digital marketing
Social media, B2B sales, Customer experience, digital marketing

Getting your B2B Sales team to think of Social Media

Your B2B sales team has hopefully been successful at adapting to the changing landscape of sales.  Social media has become an integral part of the process to learn about prospects and customers.  They are likely to share valuable information about themselves online which can help a sales team better manger the conversations.

Sales Conversations

It can be much easier to start sales conversations and relationships when you already have some background information on your prospects.  Getting your sales team on social media platforms or integrating with your CRM will only help your team.  The valuable information provided allows the sales team to share information targeted to the prospect.

What is your sales process?  What aspects already have personal touches or could use personal touches?  Marketing content from a business is built out as a resource to its customers.  Your sales team should be part of this process.  The personalized marketing shift needs to also shift within your sales team.

Personalize the Sales Process

Sales calls can be made easier by knowing personal aspects.  Using social media dashboards or data companies that aggregate personal information, you’ll learn a wealth of information.  Information that can make or break a sales call.

While sales and marketing teams will be focused on different goals, the information each needs and collects is integral to each others success.  Giving each team access to the other will help grow your company.

It all starts with knowing your ideal customer!  Start creating customer profiles so you know who you are talking to and looking for.

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content marketing, marketing strategy, digital marketing, social media
content marketing, marketing strategy, digital marketing, social media

Where is your business in it’s Content Marketing Strategy

Your small business needs to think of itself as a news source.  If you don’t provide the information to your customer, the competition will.  Your customer is looking and you have the ability to capture their attention.

Your Friend is Big Data

There is a wealth of information available to you about your customers that’s it becomes easier for you to answer questions that your customer are asking.  It also allows you to add value to their experience on social media.  By pulling this data and analyzing, your content marketing strategy can grow your business past your competitor.

Measure and Track Content Marketing

Measure your content ROI when you have call to actions and lead generation on your website.  Do you have a free e-book or newsletter sign up?  Perhaps a new product.  Your content marketing strategy is leading someone to take an action.  If your content isn’t getting someone to take action, review it and make changes.

Our digital marketing world allows for instant feedback and changes so you are able to optimize and create the highest conversions within your business for products and services.  It can be as simple as button color all the way to how easy someone can read and absorb the information.

Is your content personalized and written in a way it speaks to someone?  This can also have a direct impact on conversions.  If someone feels they are being communicated with and not at, they are more at ease and willing to listen.  When you have them listening, tell them what they want!

You’re still helping your customer, there’s just more to offer.  Find our what that looks like for your business!

 


 

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customer experience, customer service, social media, ideal customer, marketing strategy
customer experience, customer service, social media, ideal customer, marketing strategy

Who are you Marketing to?

It’s time to use your analytics on social media to figure out more about your customers.  In order for marketing strategies to be highly effective in our social and technological world, you have to know more and more details.

Marketing messages have to be personalized and targeted for maximum effect.  How are you capturing this information and turning it around to your advantage?

Develop Your Social Media Customer

You can start to build a picture of someone by looking at their social media.  Who they follow as well as what they post online plays into learning more about the customer.  These details play into the emotional side of a person.  Their opinions can start to be outlined which can lead you to think about how they might perceive your products or services.

How much money someone has or would spend on products and services can be told through social media profiles.  Going back to pages and businesses they like, you don’t have to know what kind of car they drive, but you can infer.  This financial component is key in knowing who is capable of purchasing with you.

What habits do your customers have?  This is another find when looking through a customer on social media.  From something as simple as Starbucks frequency to travel.  Are they someone who values the ease of Starbucks?  Do they travel for work or pleasure?

Create Your Customer Profiles

All of these instances are ways of looking at your customer from their shoes to gather information that will help your business succeed at developing what they need

and want.  Check out our Customer Profile E-Book, a free download to help you build out your ideal customer!

 


 

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social media time management, marketing strategy, digital marketing strategy
social media time management, marketing strategy, digital marketing strategy

Keep track of your time and have a plan of attack.

One of the biggest issues around social media is time management.  How is all this time on social media having a positive effect on my business?  A common questions and statement you say often.  While there are lots of ways to get sucked into cat videos, going in with a plan can mean all the difference in the world.

To be effective on social media, you need to have a plan of attack and some time management skills in your back pocket.

Social Media Marketing Strategy

Your marketing strategy will be a great way to organize your time.  This will act as a manual for target dates, goals, and help shape when you need to be on social media.  Your strategy allows you to schedule content ahead of time and know when to monitor and engage in comments.

There are plenty of platforms and services that assist in scheduling your marketing messages on the different platforms.  Combine this with smartphone apps.  Smartphone apps allow for push notifications.  As your fans and customers engage you, the app allows you to respond quickly.

Time Management

You already schedule meetings, lunches, and other activities on your calendar.  Social Media should be no different.  Reviewing your strategy, look at your goals and determine how often you should be on different platforms throughout the week.

When working with clients, we are sure to help them block out times for social media.  Taking into consideration customers, the different platforms, and their level of involvement in the platform.  One way to start this journey is by figuring out your ideal customer.  Download our e-book to help create customer profiles today!

 

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